Imagine a curious, big-picture strategist, a customer focussed operations specialist and an empathetic, authentic talent coach coming together to solve your businesses biggest problems. That’s what Adem, as a leader brings to an executive or founding team.
Having worked in corporate and start-up engine rooms for more than half his career, he understands that turning big ideas into sustainable, client centric businesses take a lot of humility, great people, flexible systems, and a little bit of magic (we can’t share all the secrets).
This shows up practically as leveraging decades of CX, Operations, and Transformation elbow grease to bring fresh perspective - helping others to think differently about recurring or emerging problems and then taking large amounts of detail and distilling it into digestible insights for decision making.
It might also surface by bringing others along the journey of change by connecting the dots between ambition and reality in a clear and unassuming way that creates momentum and propels confidence and capability for others to take ownership.
A systems thinker – it allows Adem to balance delivering big ideas and ambition with the detail and care required to transform core functional capabilities at the ground level to get it done - not as easy as it might seem.
With a track record of building simple, efficient, value-creating Operations Hubs supported by digital innovation – translating hypothetical visions into actionable roadmaps that deliver robust commercial outcomes with the customer at its heart.